The NetIQ Vivinet Diagnostics product (Vivinet Diagnostics) quickly pinpoints call quality problems in Voice over IP (VoIP) networks and explains why you are experiencing reduced call quality. Vivinet Diagnostics reduces the time needed to resolve voice quality issues and lessens the skills required for VoIP troubleshooting, in both pre- and post-deployment environments. Though simple to use, the product provides the data needed to troubleshoot complex VoIP problems in Cisco and Nortel environments.
Succeed with the NetIQ Solution
- Reduce the time spent resolving voice quality issues because you rapidly determine the cause of the problem and verify your fixes work
- Automatically collect data needed to understand the problem and perform analysis to prioritize problems according to severity
- Identify root cause analysis of VoIP problems to tell you why diagnostics occurred and where to look to fix the problem
- Maximize your current technology by setting AppManager to automatically start diagnostics when needed
Key Features and Benefits
- Reduces the skills required for VoIP troubleshooting by automating each step during troubleshooting—finding problems, identifying the cause and prioritizing them for you.
- Minimizes the tools required and provides deeper analysis by combining network discovery, synthetic transactions and monitoring of WANs, LANs and network devices.
- Generates informative reports that include comprehensive call quality information in the diagnosis phase. You can also sort by event severity.
- Enables troubleshooting in both pre- and post-deployment with NetIQ Performance Endpoints, lightweight software agents that collect information about network transactions for analysis and reporting.
- Requires minimal configuration by automatically discovering the information necessary to troubleshoot problems.
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